Effective Date: 5/20/25
Last Updated: 5/20/25
Peach Loft Pilates (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services, including scheduling sessions, signing up for communications, or engaging with our business through Walla or other platforms.
1. Information We Collect
We collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Booking Details: Class and session preferences, schedule history, and attendance.
Payment Information: Billing name, method of payment (via secure third-party providers).
Device & Usage Data: IP address, browser type, device identifiers, and interaction with our website.
Communications: Texts, emails, or other messages exchanged with our team.
2. How We Use Your Information
We use the information we collect to:
Schedule and manage Pilates sessions
Communicate with you via email and text (SMS)
Send updates, promotions, and reminders
Provide customer support
Improve our website and services
Comply with legal obligations
3. SMS & Email Communication
By submitting your phone number or email through our website or scheduling platform, you agree to receive messages from us related to your appointments, account updates, promotions, or events. You can opt out at any time by replying “STOP” to text messages or unsubscribing from emails.
4. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third-party providers who help us operate our business, such as:
Scheduling and CRM platforms (e.g., Walla)
Payment processors
Email marketing services
These providers only use your data to provide the services we've contracted with them to perform.
5. Data Security
We take appropriate security measures to protect your personal data. However, no online system is 100% secure, and we encourage you to use strong passwords and secure your personal devices.
6. Your Rights & Choices
You may:
Update or correct your personal info by contacting us
Request access to or deletion of your data
Opt out of marketing communications at any time
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Peach Loft Pilates
1223 Taft Hwy
Signal Mountain, TN 37377
(423) 463-0120
